Basil Street, Bradford, West Yorkshire, BD5 9HL

01274 574539

Family Support

We are the Family Support Team at Canterbury Nursery School.  We will be on the gates most mornings and around at school pick up time too.

If you prefer to talk privately we could call you at a time that suits you. Or feel free to ring on 01274-574-539 or 07851-458-502

You may be feeling worried about how the world is changing around us. Often sharing how you feel can be a big help. Charlotte has a counselling qualification and is a Mental Health First Aider and the whole team have lots of experience in supporting families. Here are some of things our team can help out with;

  • Wellbeing conversations/Door step visits/Texts
  • Walk –Talk –Play session a walking group for parents or carers with an activity provided for young children not yet in nursery. 
  • Parenting support around routines and behaviours
  • Healthy Eating advice
  • Mental Health wellbeing
  • Support in registering for Doctors/Dentists
  • School Admissions


If it’s something that we cannot help with we will try to signpost you to another service that might be able to help. Such as;

  • Parenting Advice – Family Links/Incredible Years. Some of aspects of parenting I will be able to support with but if you would like to attend the Family Links programme I can make a referral.
  • Henry – Health Exercise Nutrition for the Really Young
  • Debt and Benefits – I can support you to access support in this area.
  • Food Parcels – We are a registered referrer and can help you to access this service. We often have a small store of food in supply if you have a short term crisis. i.e. your fridge/freezer has broken.
  • Housing – we have good links with different housing associations and will be able to offer you telephone numbers to assist you.
  • Early Help Referral - Early Help is the term used to describe arrangements and services that respond to the needs of children, young people and their families as soon as problems start.

If you feel that texting might suit you better. Drop us a text on – 07851-458-502.

*Texts will only be answered during nursery opening hours*

Financial Support for families of children who need to self isolate

As a parent/guardian of a child or young person who has been told to self-isolate you may be able to get a £500 self-isolation support payment.

You might be able to get the payment if you cannot work from home and need to take time off work to look after them.

The child must:

  • be 15 or under, or 25 or under if they have an Education, Health and Care plan (EHC)
  • live with you
  • normally be at school or in childcare
  • have been told to self-isolate by NHS Test and Trace or their school or childcare provider

You’ll need to meet the other eligibility criteria and you’ll need evidence that your child has been told to self-isolate.

Any application must be received within 42 days of the start of your self-isolation period.

To apply, or find out more information about the self-isolation support payment, visit Bradford Council’s website:

Food Banks

If any parents need support from Bradford food bank please follow this link

Guide for parents on when children should attend school and when to isolate

For all the most up to date guidance on COVID-19 in the Bradford area from -

It is possible to view the web page in languages other than English.

Here is how;

If using the Chrome web browser, click the ‘select language’ button on the top right of the page and then select the language from the drop down menu.

For other web browsers, click the orange ‘speak’ button at the top of the page then click the globe icon and select the language from the drop down menu.

On phones, click on the orange speak button, then the cog / settings icon and then select the language.


Supporting children through the coronavirus 

The outbreak of Covid-19 means that many aspects of children’s ‘normal’ routines have been abruptly and significantly changed. Many children are now spending all their time at home with their immediate family and all children are not able to have direct contact with their wider family and friends. 

This will be an anxious time for many children, they may have worries and questions about how the virus might affect them and those close to them, especially older members of their family and those already in poor health.

Child Bereavement UK has made a short film about supporting bereaved children during the outbreak. Please find the link to this support below:

Winston’s Wish has produced guidance on talking to bereaved children about coronavirus with suggestions on how to tell a child that someone has died from coronavirus. Please find the link for this support below:


We hope that you all continue to stay safe. Please do contact us through should you require any additional support. 

Domestic Abuse Support

There are many organisations that will help you if you are suffering from domestic abuse. 

If you are in immediate danger call 999 and ask for the police. The police will continue to respond to emergency calls 

Other places you can get help from are;

National Domestic Abuse Helpline - free and open 24 hours a day 0808 2000 247.

Refuge -

Womens aid -

Mens advice line - 0808 801 0327


Mental Health Support

Taking care of your mind as well as your body is really important while staying at home because of corona virus. Here are some organisations that can help you;

Samaritans - Free emotional support line 24 hours a day 116 123

Mind - 0300 123 3393 (Monday - Friday 9am until 6pm)

If you think you are experiencing a mental health crisis you can contact first response on 01274 221181 they are available 24 hours a day.


SEND Support

Activity Ideas and Links:

Supporting children with Autism -

Makaton -

Bradford Schools Online -

Sensory Projects -

Government SEND Resources -


Home Start Bradford

Did you know that you could self refer to Home-Start Bradford and District? This means if you have children under the age of five and live in the Bradford District and are struggling then you can ring or text us on 07502 247284 for help. Please leave a message and we will get back to you.

They have a pool of volunteers and staff who are trained to offer you a listening ear, provide emotional support with understanding of the family based frustrations of the current climate. They can help with tips and guidance around managing children’s behaviour and activities to keep them occupied. We can listen to your issues and signpost you to other services.  

Bradford Council

If you need help or have a particular need, please call and talk to one of our friendly team who will make sure you get the right support. Call us on 01274 431000.